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ESC
Our platform

The subsidiaries behind the service.

Holding homes for life is an operations promise as much as a housing one. Two operating subsidiaries carry it: a neutral app for residents, and a governed platform for the organisations that hold homes under lease.

Resident appResident.Place

One app for residents, whoever their provider is.

Resident.Place is deliberately neutral: residents report repairs with a photo, track them to done, message their housing team, read their documents and pay their rent — and their relationship with their own council or provider stays exactly as it is.

Report & track repairsDocumentsMessagesRentProvider-neutral
Operations platformBaileo

The governed platform for leased homes.

Baileo is the system of record for the homes councils, landlords and housing providers hold under lease: properties, leases, compliance, documents and repairs in one governed place, with reporting that falls out of clean data rather than being assembled for the meeting.

Properties & leasesCompliance evidenceDocumentsRepairsReporting
Why it matters to partners

Assurance you can inspect, not just believe.

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Evidence by default

Certificates, works records and handover packs live on the platform from day one — ready for any audit, panel or regulator.

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One version of the truth

Partner reporting, resident service and compliance all read from the same record, so nothing is assembled twice or argued about.

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Built to hold, not to exit

The platform is designed for decades of stewardship: lifecycle works, lease events and standards tracked over the long term.

See it with your homes

Ask for a walkthrough.

We are happy to show councils and providers how the platform runs a live portfolio — with your scenarios, not a canned demo.